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Our Access Statement

This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.

Access Statement Waters’ Edge

Introduction

Waters’ Edge Visitor Centre and County Park is situated on the south bank of the River Humber. It showcases the wildlife and habitats of the Humber and includes two Sites of Special Scientific Interest (SSSIs). The visitor centre is located in 110 acres of country park. The main pathways are gravel or wooden walkways; all are at least 1.8m wide and designed to be suitable for push and wheelchairs.

 

The country park has a number of walks running through it, at differing lengths suitable for visitors of all ages and abilities. These are signposted around the park with coloured way markers and are also highlighted in the visitor leaflet which can be collected from reception. There are a number of lakes throughout the country park; some of which have deep water.

 

The visitor centre displays and facilities are based on the ground floor, although there is a lift to the first floor to allow business visitors access to the offices.

 

You can enjoy a rest at The Honey Pot Café and there is a shop selling a range of souvenirs. Both are located on the ground floor with step free access.

 

Members of staff are on hand at reception should you require any assistance. We look forward to welcoming you to the visitor centre and country park. If you have any queries or require any assistance please telephone 01652 631500 or email waters.edge@northlincs.gov.uk

 

Pre-Arrival

 

How to find us:

By Road:

From the south; take the M180 (junc 5) on to the A15, north to Barton upon Humber, follow the A15 until you see the signpost ‘last exit before toll’. Take the slip road off the A15 onto the A1077 Ferriby Road into Barton. Follow the brown signs to Waters’ Edge, which is identified with the Country Park Symbol.

 

From the north: come south across the Humber Bridge (A15). Take the turning to Barton upon Humber. Follow the Brown signs to Waters’ Edge, which is identified with the Country Park Symbol.

 

On entering the park via the main gates, immediately to the left is the visitor car park, for disabled car parking spaces, continue to the visitor centre where reserved parking spaces can be found directly outside.

 

By ‘Sat Nav’:
Enter DN18 5JR. This will take you part way down Maltkiln Road, simply carry on to the end of the road. Enter the park and immediately to the left is the visitor car park, for disabled car parking spaces, continue to the visitor centre where reserved parking spaces can be found.

 

By Bus:
The nearest bus station is half a mile (20 min walk) from the visitor centre, located next to the Railway Station on Waterside Road. Call Traveline on 08712 002233 for details or visit www.traveline.info.  Buses are accessible and can accommodate wheel and pushchairs.

 

By Rail:
The railway station is half a mile (20 min walk) from the visitor centre, Enquires 08457 484950 or visit www.nationalrail.co.uk.

 

By Sea:
P&O Ferries terminal at Hull is 45 minutes drive from Waters’ Edge. There are daily sailings to Zeebrugge and Rotterdam. Enquires 07805 202020, or visit www.poferries.com for more information.

 

By Cycle or on Foot:
From Barton town centre it’s about a mile to Waters’ Edge Visitor Centre, up Waterside Road and on to Maltkiln Road.

 

From the southern end of Humber Bridge, leave the bridge by the walk and cycle path slip way. Go along Far Ings Road towards Barton, turn left at ‘The Sloop’ public house and continue along Waterside Road until you reach the footbridge on your right hand side, cross there and take the steps down to the footpath. There is a cycle rack beside the main entrance for your convenience while you are visiting us.

 

From the Nev Cole Way walk along the riverbank from the west and follow the footpath up the Barton Haven until you reach the footbridge, cross there and take the steps down to the footpath.

 

Car Parking and Arrival

 

  • There are a limited number (4) of designated disabled parking bays directly outside the visitor centre. The car park surface is tarmac and there is a drop kerb for ease of access to the main entrance
  • There is a large gravel car park on site, which can take 100 cars, approximately 5 minutes walk from the main entrance, leading to a paved pathway which leads to the main entrance
  • There is a drop off point at the main entrance with a drop kerb
  • The main entrance door is automatic and opens 2m wide
  • There is a bus drop off/ collection point for coaches with a raised access point only a minutes walk from the entrance to the visitor centre

 

Main Entrance and Reception Area

 

  • The main entrance is situated on the ground floor with level access throughout
  • There is a hearing loop system installed at the counter
  • There area is well lit from both natural light and from overhead fluorescent lighting
  • The counter/reception desk area is clear from obstruction to aid lip reading and visitors with a visual impairment

 

  • A pen and paper is available
  • The shop is level throughout. There is ample room for a wheel or pushchairs to manoeuvre

 

Attraction (displays, exhibits etc)

 

  • There are interactive displays throughout the visitor centre; all can be accessed from a sitting or standing position
  • Interpretation boards are in large text, with some pictorial representation where applicable. All are at a maximum top height of 1.8m
  • There is a range of hands on and family activities
  • There are camera feeds played on our video bank displays, and live cameras that visitors can use to look around the country park
  • There are some  wooden benches placed around the visitor centre
  • The centre is well lit from natural light coming in from the large glass frontage, and from overhead fluorescent lighting

 

Public Toilets

 

  • Visitor toilets are located on the ground floor with level access from the display area
  • There are both male and female toilets, a changing places toilet and an accessible toilet/baby changing facility with a light, easy open door to 900mm/35.5ins wide

 

  • The toilets are well lit with fluorescent tube overhead lighting which operate automatically when someone enters
  • The accessible toilet has an emergency alarm pull cord

 

  • In the disabled toilet there is a 1m transfer point to the left of the toilet

 

  • The toilet is 400mm/15.7” high

 

  • There is also colour contrast with critical surfaces; walls are red and the toilet and washbasins are white
  • There are vertical rails either side of the toilet and  wash basin and a horizontal rail on the side wall adjacent to the toilet
  • All wash basins in the toilets are fitted with a lever tap for ease of use
  • The flooring is non-slip tile
  • Changing Places toilet installed January 2017 meeting the standards set at the time of installation

 

  • A height adjustable, adult sized changing bench
  • A track hoist system providing access to the toilet, washbasin, changing bench and open space to transfer.

 

  • Adequate space in the changing area for the disabled person and up to 2 carers.

 

  • A toilet placed in a peninsular arrangement, at least 1m away from the wall on either side.

 

  • Wide tear off paper roll to cover the bench

 

  • A height adjustable washbasin with a clear knee space below the bowl.

 

  • Shower facility with floor drain and non-slip wet room floor

 

 

 

 

Catering

 

  • The Honey Pot Café is situated on the ground floor and has a direct and level access from the display area and the rear entrance to the visitor centre via a sliding door
  • The tables are well spaced, and the chairs are upright with no arms

 

  • The flooring is resin based
  • The café area is well lit from both natural light and overhead lighting

 

  • The café takes orders via the counter and then the food is delivered to your table. Staff can assist on request
  • The Honey Pot Café does its best to cater for all dietary requirements and where possible uses locally sourced foods. Please contact the café in advance to check any specific requests you may have on 01652 635 252

 

  • Large print menus are available and staff can help by running through it with you

 

  • Crockery is colour contrasted with the table where possible

 

  • The nearest public toilet with an accessible WC is located within approximately 20m from the café

 

 

Shop

 

  • There is a shop with a range of souvenirs and books, which can be accessed directly from the main entrance
  • The shop is level throughout
  • There is ample of room for both push and wheelchairs to manoeuvre

 

  • Most displays are accessible from a seated position although one or two are at a higher level. Staff can offer assistance
  • The counter has a hearing loop system installed
  • Staff can offer assistance if required

 

The Park

 

  • The country park is set in 110 acres overall and has a number of  walks, at differing lengths suitable for visitors of all ages and abilities

 

  • There are a number of lakes throughout the country park; some of which have deep water
  • Walks are marked by coloured way markers, and these are also shown in  the park leaflet, which is available from reception
  • The main pathways are gravelled (and can be uneven underfoot in some places) or wooden walkways. All are at least 1.8m wide and designed to be suitable for both push and wheelchairs
  • There are two wooden seating areas located at either end of the wooden boardwalk which crosses part of the main lake close to the visitor centre

 

  • Areas to the side of the pathways are often left natural to encourage insects such as butterflies and unusual plants
  • There are two children’s play areas located near to the main visitor car park
  • There are large interpretation boards located around the park

 

Additional Information

  • All of our staff receive regular training which includes disability awareness training

  • In case of an emergency evacuation we have set procedures. In the case of a fire you will be asked to leave the visitor centre by a fire warden. If you need assistance they will help you leave the centre and direct you to the nearest assembly point
  • We do allow dogs in the country park, but they must be kept on a lead, only assistance dogs can enter the visitor centre – we provide a water bowl at the main entrance for all dogs
  • We can offer information on nearby accommodation should you require


Contact information:

Address:                                Waters’ Edge Visitor Centre

Maltkiln Road,

Barton upon Humber,
North Lincolnshire

DN18 5JR
Telephone:                            01652 631500
Fax:                                        01652 631501

Email:                                     waters.edge@northlincs.gov.uk
Website(s):                            www.visitnorthlincolnshire.com

www.facebook.com/watersedgebarton

Opening Hours:                   The main park gates will be locked at dusk
Visitor Centre:
Weekdays: 9am – 5pm
Weekends summer (Apr – Sept) 10am – 5pm

Weekends winter (Oct – Mar) 10am – 4am
Café:

Café open summer – 10.00am to 4pm (during the winter, the cafe close at 3.30pm) Food service stops at 3pm
Using this website

We believe in access to information over the internet for all. This overview provides details of the accessibility features we have implemented on this website. If you have any questions regarding the accessibility of this sites, please contact us.

 

 

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